Merchant Portal
Your whole payment operation in one place.
Finance, support and operations teams all need answers about payments. The merchant portal gives each of them the view and the tools they need, without waiting on developers.
What we offer
Reporting, reconciliation and control
A secure merchant portal with real-time transaction search, refunds, chargebacks, settlement reports and team access controls.
Real-time dashboard
Volumes, approval rates, payment methods and currencies at a glance, updated as transactions happen.
Transaction search
Find any payment by reference, amount, card, customer or date, and see its full lifecycle and acquirer response.
Refunds and disputes
Issue refunds and respond to chargebacks directly from the portal, with every action recorded.
Reports and exports
Download transaction, settlement and fee reports for reconciliation and accounting.
Team access controls
Invite colleagues with role-based permissions and two-factor authentication on every account.
What you can expect
- Faster answers for support and finance teams
- Simpler month-end reconciliation
- Full audit trail of refunds and dispute decisions
- Secure, role-based access for your whole team
How onboarding works
- 1A call to understand your business, markets and volumes
- 2A tailored proposal with pricing and the right payment methods
- 3Guided KYB and underwriting with a named onboarding contact
- 4Test integration, go-live support and ongoing account management
Let's talk about merchant portal.
Tell us about your business, your markets and the payment methods you need. Our payments team will come back with a tailored proposal and a clear path to going live.